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Aviso legal y políticas

Política de privacidad

Esta política se publica en inglés. Si en otra parte de este sitio se muestra una traducción, prevalece la versión en inglés.

This policy explains how Procuvanta collects, uses, stores, and protects personal information when handling inquiries, orders, and local market research and execution services in China. The operating entity is Chongqing Xingping Intelligent Technology Co., Ltd. (重庆星平智能科技有限公司). Actual contact information, technical service providers, and data-processing details must be completed and verified before launch.

1. Information We May Collect

Depending on how you interact with us, we may collect your name, business email, company or business information, phone number, and other contact details you provide; product and supplier research requests, target markets, locations, appointment times, and deliverable requirements; orders, quotes, payment and refund status, and communications; research notes, reports, photos, or authorized videos created while providing services; and technical logs needed for website operation and security, such as browser, device, access time, and limited network information. We aim to collect only information necessary for stated purposes.

2. How We Use Information

We may use information to respond to inquiries, assess tasks, confirm scope and quotes, schedule staff, manage orders and payment status, provide field research and reports, send booking and service notices, handle rescheduling and refunds, maintain website security, resolve disputes, and comply with applicable law. We will use information for analytics or marketing only where an appropriate legal basis exists.

3. Payment Information

The website should not ask clients to send full card numbers, security codes, or payment passwords through general contact forms or email. Payments must be processed through payment providers or bank channels actually enabled and approved for the relevant business. We may retain necessary records such as order and transaction IDs, payment amount and status, and refund status. The actual payment providers will be identified based on the launch configuration.

4. Sharing and Service Providers

To operate the website and fulfil orders, we may allow hosting and maintenance providers, email providers, payment providers, video-conferencing platforms, analytics providers, and staff or partners involved in service delivery to process necessary information. We will verify their identities, purposes, data-storage locations, and safeguards when those services are selected. We may also disclose information to competent authorities where legally required.

5. Analytics, Cookies, and Similar Technologies

The website is expected to use an analytics tool, but the specific tool has not yet been selected. At launch, we will describe the cookies or similar technologies actually used, the categories of data collected, and their purposes, and provide notices, consent, or choice mechanisms where required by applicable law. No particular analytics service is represented as active before it is selected.

6. Retention and Security

Retention periods will be determined by purpose, order fulfilment, financial and accounting requirements, dispute handling, and applicable law. Information no longer needed will be deleted, anonymized, or otherwise handled lawfully. We will apply administrative and technical safeguards proportionate to risk and restrict access to reduce unauthorized access, disclosure, loss, or misuse. Internet transmission and electronic storage cannot be guaranteed to be completely secure.

7. Cross-Border Processing

Because we serve clients globally and may use technology providers in different countries or regions, personal information may be accessed, stored, or processed across borders. This depends on the hosting, email, payment, analytics, and video services selected at launch. We will review actual data flows and applicable law to determine whether additional notices, consent, contractual arrangements, or other safeguards are required.

8. Requests Relating to Personal Information

Depending on applicable law, you may have the right to access, copy, correct, or delete personal information, withdraw certain consent, or make other requests relating to processing. We may need to verify your identity and will respond within the limits of applicable law. A dedicated business email has not yet been created and will be published before launch. Until then, submit requests through the official website contact channel with “Privacy Request” in the subject.

9. Children’s Information and Policy Updates

Our services are intended for business customers and are not directed at children. If we discover that children’s personal information has been collected inappropriately, we will take action as required by applicable law. This policy may be updated as our business, website functionality, or legal requirements change. The publication date will be shown in the final version.

10. Operating Entity and Contact

Operating entity: Chongqing Xingping Intelligent Technology Co., Ltd. (重庆星平智能科技有限公司). Brand and intended domain: Procuvanta.com. The company contact address, business email, and privacy-request channel must be completed and verified before launch. Do not submit passwords, full payment-card details, or sensitive personal information unrelated to the service through general contact forms.